Privacy Policy | DNSLookup.ca
Privacy Policy
Effective Date: March 01, 2026
DNSLookup.ca (“DNSLookup.ca”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Québec privacy law.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use https://dnslookup.ca and related pages, including our contact page at https://dnslookup.ca/contact.
By using our website, you acknowledge that you have read this Privacy Policy.
Who We Are
Business Name: DNSLookup.ca
Website: https://dnslookup.ca
Contact Page: https://dnslookup.ca/contact
DNSLookup.ca operates online tools and informational content related to DNS lookups, IP lookups, domain research, internet infrastructure, and related website utilities.
Scope of This Policy
This Privacy Policy applies to personal information collected through our website, including when you:
browse our website
use our tools or forms
contact us through our contact page
subscribe to updates or marketing communications, if offered
interact with analytics, cookies, or embedded third-party services on our site
This Policy does not necessarily apply to third-party websites, services, or platforms that may be linked from our site. Those third parties have their own privacy practices and policies.
What Personal Information We May Collect
Depending on how you use DNSLookup.ca, we may collect the following categories of information:
Information You Provide to Us
We may collect information you voluntarily submit, such as:
your name
email address
the contents of your message
any other information you provide through our contact form or other forms on the site
Technical and Usage Information
When you visit our website, we may automatically collect certain technical data, including:
IP address
browser type and version
device type
operating system
referring URL
pages visited
time and date of access
on-site actions and interaction data
approximate location derived from IP address
server log information
Tool Input Data
If you use DNSLookup.ca tools, we may collect or temporarily process information that you enter into those tools, such as:
domain names
hostnames
IP addresses
DNS records
related query data
In many cases, this information may not identify an individual on its own. However, where it can reasonably be associated with an identifiable person, we treat it as personal information in accordance with applicable law.
Cookies and Similar Technologies
We may use cookies, analytics tags, server logs, pixels, and similar technologies to:
keep the site functioning properly
understand traffic and usage patterns
improve speed, stability, and performance
remember preferences
measure content and tool effectiveness
help detect abuse, spam, fraud, or security issues
Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies. Canadian privacy guidance emphasizes meaningful consent and accessible explanations of privacy practices.
How We Collect Information
We collect information in several ways:
Directly From You
For example, when you submit a contact form, send us a message, or enter data into one of our tools.
Automatically
For example, through logs, cookies, analytics, and website performance tools.
From Service Providers and Third Parties
We may receive information from service providers that help us operate our website, such as hosting providers, analytics providers, spam filtering services, security services, or form processing tools.
Why We Collect and Use Personal Information
We collect, use, and disclose personal information only for purposes that are reasonable in the circumstances and consistent with applicable law. Under PIPEDA, organizations are expected to identify purposes, limit collection, and obtain appropriate consent.
We may use personal information to:
provide and operate our website and tools
respond to inquiries and support requests
maintain site security and prevent abuse
troubleshoot errors and improve website performance
analyze website usage and improve content, design, and features
keep internal records
comply with legal and regulatory obligations
send updates or marketing emails where permitted by law or where you have consented
Legal Basis and Consent
Where required, we rely on your consent to collect, use, or disclose personal information. In other circumstances, we may process information where permitted or required by law, including for legitimate operational, security, fraud prevention, legal compliance, and service-delivery purposes.
Where consent is required, we aim to make it meaningful by explaining what information is collected, why it is collected, and the consequences of providing or withholding it. Canadian privacy guidance specifically stresses meaningful consent and accessible privacy disclosures.
You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect your ability to use certain features of the site.
Email Communications and CASL
If DNSLookup.ca offers newsletters, updates, marketing emails, or other commercial electronic messages, we will seek consent where required by Canada’s Anti-Spam Legislation (CASL) and provide an unsubscribe mechanism where applicable. CASL generally requires consent before sending commercial electronic messages.
You may unsubscribe from non-essential marketing communications at any time by using the unsubscribe instructions in the message or by contacting us through our contact page.
Cookies, Analytics, and Advertising Technologies
DNSLookup.ca may use first-party or third-party tools for analytics, security, and performance monitoring. These tools may collect information about how visitors use the site.
Examples may include:
page views
traffic sources
browser and device information
session duration
interactions with specific pages or tools
If you use browser settings or privacy tools to block cookies or trackers, some parts of the site may not function as intended.
Important implementation note: if you do not use analytics, advertising pixels, remarketing, or newsletter tracking, you should remove those references from this section. If you do use them, it is best to name the providers specifically.
Disclosure of Personal Information
We do not sell personal information in the ordinary course of operating DNSLookup.ca.
We may disclose personal information in limited circumstances, including:
Service Providers
We may share information with trusted third-party vendors who help us operate our website or services, such as:
hosting providers
cloud infrastructure providers
analytics providers
email or form delivery services
spam prevention and security vendors
developers, contractors, or consultants bound by confidentiality obligations
Québec law specifically addresses situations where an enterprise communicates personal information to a service provider or contractor and expects written contractual protections.
Legal Compliance and Protection
We may disclose information where required or permitted by law, including to:
comply with court orders, lawful requests, or legal processes
protect our rights, users, systems, and website
investigate fraud, abuse, security incidents, or policy violations
H3. Business Transactions
If DNSLookup.ca is involved in a merger, sale, financing, acquisition, restructuring, or asset transfer, information may be disclosed as part of that transaction, subject to applicable legal safeguards.
International and Cross-Border Processing
Your personal information may be stored or processed in Canada or in other jurisdictions if we use service providers or infrastructure located outside your province or outside Canada.
Where information is processed by third-party service providers in other jurisdictions, it may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulators in those locations.
If you use cloud-based analytics, hosting, CDN, email, security, or anti-spam providers, this section is especially important and should remain in your policy.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, and as needed for legal, regulatory, operational, security, dispute-resolution, or record-keeping reasons. PIPEDA guidance states that organizations should not keep personal information longer than necessary for identified purposes.
Retention periods may vary depending on the type of information, the sensitivity of the information, and the reason it was collected.
For example:
contact form submissions may be retained for customer service, record-keeping, and legal purposes
server and security logs may be retained for fraud prevention, site protection, debugging, and abuse detection
analytics data may be retained in aggregated or de-identified form for longer periods
When personal information is no longer required, we will delete it, anonymize it, or securely destroy it, where appropriate.
How We Protect Personal Information
We use administrative, technical, and physical safeguards that are appropriate to the sensitivity of the information. These may include access controls, account protections, secure hosting practices, encryption in transit where available, limited access to personal information, software updates, monitoring, and other security measures. Canadian privacy law requires appropriate safeguards, and Québec law similarly requires reasonable protection measures for confidential information held in technological form.
However, no method of transmission over the internet or electronic storage system is completely secure. As a result, we cannot guarantee absolute security.
Privacy Breach Response
If we become aware of a breach of security safeguards involving personal information, we will assess the incident and take appropriate steps under applicable law. Under PIPEDA, organizations must report certain breaches that pose a real risk of significant harm, notify affected individuals, and keep records of breaches. Québec law also requires reasonable mitigation steps and notification in certain incidents involving risk of serious injury.
Your Privacy Rights
Subject to applicable law, you may have the right to:
request access to personal information we hold about you
request correction of inaccurate or incomplete personal information
withdraw consent where processing is based on consent
ask questions about how your personal information is handled
make a complaint if you believe your privacy rights have not been respected
PIPEDA includes openness, access, and challenging compliance among its core fair information principles.
To make a privacy-related request, please contact us through:
We may need to verify your identity before responding to certain requests.
Québec-Specific Notice
If DNSLookup.ca collects personal information from individuals in Québec, additional obligations may apply under Québec’s private-sector privacy law, including the requirement to publish a confidentiality policy in clear and simple language where personal information is collected by technological means. Québec law also assigns responsibility for privacy compliance to the person exercising the highest authority in the enterprise, unless that role is delegated in writing.
For DNSLookup.ca, the person responsible for personal information and privacy-related inquiries may be contacted through:
Optional stronger version for your site:
You may wish to add a named privacy contact or title here, such as:
Privacy Officer, DNSLookup.ca
Children’s Privacy
DNSLookup.ca is intended for a general audience and is not directed to young children. We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us so we can review and delete the information where appropriate.
Third-Party Links and Services
Our website may contain links to third-party websites, tools, services, or content. We are not responsible for the privacy practices, content, or policies of third-party sites. You should review the privacy policy of any third-party service you access.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technologies, legal requirements, or privacy practices. We will post the updated version on this page and update the Effective Date above.
Where required by applicable law, we will provide additional notice of material changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how DNSLookup.ca handles personal information, please contact us through: contact